Cashflow

Policy

Introduction

Eureka Bonds is committed to safeguarding the privacy and confidentiality of all clients and visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal and financial information when you access our bond‑buying services, trading platforms, or related applications. By using our services, you consent to the practices described herein.

What information We Collect

We may collect the following categories of information:

• Personal Identification: Name, address, email, phone number, PAN, Aadhaar, and other KYC documents.
• Financial Data: Bank account details, transaction history, investment preferences, and portfolio records.
• Regulatory Information: Details required under SEBI, RBI, NSE, BSE, NSDL, and CDSL guidelines.
• Technical Data: IP address, browser type, device identifiers, cookies, and usage analytics.
• Communication Records: Emails, calls, and chat interactions with our support team.

How We Use Your Information

Your information is used for: Account creation and verification (KYC/AML compliance). Processing bond purchases, redemptions, and related transactions. Regulatory reporting to SEBI, NSE, BSE, RBI, NSDL, and CDSL. Providing market insights, research, and personalized investment recommendations. Enhancing user experience through analytics and platform improvements. Communicating updates, offers, and service notifications..

Sharing of Information

We do not sell or rent your personal data. Information may be shared only in the following circumstances: Regulatory Authorities: SEBI, NSE, BSE, RBI, NSDL, CDSL, or other statutory bodies. Service Providers: Trusted vendors for IT support, payment gateways, KYC verification, and custodial services. Legal Obligations: When required by law, court order, or government directive.

Data Security

We employ industry‑standard security measures to protect your data: Encryption of sensitive information during transmission and storage. Restricted access to authorized personnel only. Regular audits, monitoring, and compliance checks. Secure servers hosted in India, compliant with RBI and SEBI guidelines.

Your Rights

As an investor, you have the following rights:

• Access: Review the personal information we hold about you.
• Correction: Request updates or corrections to inaccurate data.
• Consent Withdrawal: Opt out of marketing communications.
• Complaint: Lodge grievances with SEBI or our Grievance Officer.

Cookies & Tracking

We use cookies and analytics tools to improve functionality and personalize your experience. You may disable cookies in your browser settings, though some features may not work optimally.

Data Retention

We retain personal and financial information for as long as required by law, regulatory guidelines, or for legitimate business purposes. Typically, records are maintained for a minimum of 8 years in compliance with SEBI regulations.

Third‑Party Links

Our website may contain links to third‑party sites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of those websites before providing personal information.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in regulations, technology, or our practices. The latest version will always be available on www.eurekasec.com

Grievance Officer

For questions, concerns, or complaints regarding this Privacy Policy, please contact:

Grievance Officer – Eureka Bonds
Eureka Stock & Share Broking Services Limited
1101, Merlin Infinite, DN 51, Salt Lake City, Sector 5, Kolkata – 700091
📧 grievance@eurekasec.com | ☎ +91 33 6628 0000